Shipping Policy

Our Shipping Policy outlines the terms and conditions governing the shipping and delivery of
products purchased through our website or other sales channels. Please read this policy
carefully to understand our shipping procedures.

Shipping Methods
We have multiple shipping methods to accommodate based on the product purchase price
and also based on the shipping destination. These methods may include but are not limited
to:

1. Surface Shipping: Typically takes 4-5 business days for delivery.
2. Air Shipping: Delivers within 2-3 business days.

Order Processing Time
Orders are typically processed within 2 business days after payment confirmation. This
processing time may vary during peak seasons or for custom-made products. Once your
order is processed, you will receive a shipping confirmation email with tracking informa6on.

Shipping Destinations
We offer shipping services to customers within India as well as internationally, subject to
specific shipping restrictions and fees based on the destination. Please note that we are not
responsible for any customs duties, taxes, or import fees incurred during international
shipping and for international shipping the customer will have to first confirm with an email
or reaching out to our Instagram, before purchasing the product.

Shipping Charges
Shipping charges are calculated based on various factors, including the shipping method
selected, the destination, and the weight and dimensions of the products ordered. Shipping
fees will be displayed during the checkout process (if any), allowing you to review and
confirm the total cost before finalizing your purchase.

Tracking Your Shipment
Once your order has been shipped, you will receive a tracking number via email. You can use
this tracking number to monitor the status and location of your shipment in real-time
through our website or the courier’s tracking portal.

Delivery Timeframes
Delivery Times may vary depending on the shipping method, destination, and external
factors such as weather or unforeseen circumstances. While we make every effort to ensure timely deliveries,
we cannot guarantee specific delivery dates. Estimated delivery times are
provided as a reference only.

Missing or Damaged Shipments
If your order is missing or arrives damaged, please contact our Customer Support team
within 24 hours of receiving the order. We will work to resolve the issue promptly by
initiating an investigation with the shipping carrier and assisting you in obtaining a
replacement or refund as applicable. In case of damage or missing item we will need a video
proof of unboxing the packed product as it is delivered by the shipping company.

Change of Shipping Address
If you need to change the shipping address after placing your order, please contact our
Customer Support team as soon as possible. We will make every effort to accommodate
address changes, but we cannot guarantee success if the order has already been shipped.

Returns and Refunds
For information on our returns and refunds policy, please refer to our Returns and Refunds
Policy.

Contact Information
If you have any questions or concerns regarding our Shipping Policy or need assistance with
your order, please contact our Customer Support team at support@shopnika.co

WebWombat Solutions Pvt Ltd
Navi Mumbai 
support@shopnika.co    /  +919769636646

We reserve the right to update or modify this Shipping Policy at any time without prior
notice. Please check this page periodically for any changes. Your continued use of our
services after such changes constitute acceptance of the updated policy.